To dropship means sell a product that you do not hold the stock for or handle at any time
To be a dropshipper means you advertise a large amount of products that you do not stock or handle
Dropshipping is a process of which a wholesaler will sell you goods at a wholesale price, when you receive orders from your customers which have paid your price you then send that order over to the wholesaler which then sends the goods on your behalf, you only pay when your customer pays.
Find out more about dropshipping and how the dropship process gets you on your way to become the best dropsipper there is Find out more about dropshippers Find out more about what dropship is
Purchasing
1. If we cancel any order we shall offer a refund or a credit to your account the price paid by you.
2. We shall attempt to fulfil all orders in accordance with our terms and conditions.
3. It is your responsibility to ensure full payment is collected from your customer. We recommend that you receive payment in full clear funds before ordering the product from us.
4. If we are unable to supply the product ordered we will allow you to source the product from another provider.
5. We try our best to describe our products as accurate as possible, however we cannot assure that product descriptions or any content within this site are error-free.
6. Please keep in mind that the items may appear larger in pictures, as we have tried to show as much detail of the products as possible, please always check the size or measurement in product descriptions. Colours shown on your monitor may also be slightly different from the actual colour of the products.1. We will arrange for the Products to be delivered to the address for delivery indicated in your Order
2. We put our return address label on the reverse of packages for security reasons.
3. We aim to ship all products within 5-14 business days, but no longer than 21 business days. If a situation arises that will delay your order in any way we will contact you by phone or email.
4. The period stated within which your orders are dispatched is approximate
5. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our control.
6. Items that are Missing or lost in the post will be replaced or a refund credited to your account after a period of 15 working days from dispatch for UK deliveries and 25 working days for all other deliveries.
7. We will do our best to correct errors and omissions as quickly as possible after being notified of them
8. All UK orders are sent by Royal Mail First Class Post. All overseas orders are sent via Air Mail.
9. Postage prices are based on Royal Mail weight/price tables plus a service fee of £0.87, packaging cost of £0.43.
10. All items have been given actual (actual weight of item not wrapped for posting) weights in grms. All weights are added up in the checkout and the relevant charge is made automatically.
Credit Card Payments
We do not gather, store or process any credit card information, we use a 3rd party financial services provided by PayPal. For more information about the credit card payment process via PayPal, please visit www.paypal.co.uk
Terms and Conditions
We try our best to describe our products as accurate as possible, however we cannot assure that product descriptions or any content within this site are error-free.
Please keep in mind that the items may appear larger in pictures, as we have tried to show as much detail of the products as possible, please always check the size or measurement in product descriptions. Colours shown on your monitor may also be slightly different from the actual colour of the products.
If you receive any of our products that are not as described, you can return them in unused, original condition.
We send all our UK orders via First Class Royal Mail Post. In the event of an item going missing we will process a claim for missing goods via the post office and seek the compensation and will send out another as soon as possible.
Returns
1. All goods purchased from Mystic Charms are covered by our 7 day satisfaction guarantee. If for any reason you or your buyer wish to return any goods you must contact us first.
2. We do not offer refund or exchange for change of mind.
3. If you receive any of our products that are not as described, you can return them in unused, original condition.
4. A full refund shall be issued on receipt of the goods. We reserve the right to deduct postage expenses.
5. You must return items within 10 days in a new and unused condition.
6. Where a product has a security seal, a refund or exchange will not be given if the seal is broken
7. We reserve the right to levy a 10% restocking fee for all returns. This does not apply to broken or damaged items.
8. We will replace items that have manufacturers faults on receipt of the faulty goods.
9. Missing or faulty items must be claimed within 3 days of receipt of your orders; Returns must be received within 10 days from our acceptance of your claims
10. Refunds will only be offered where a replacement is unavailable. Refunds are in the form of a credit to your account.
11. Herbs, Resins & Powders are non returnable.
Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal data:
Cookies
We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to [recognise your computer when you visit our website, and to personalise our website for you]. Our advertisers may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites including this one
Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing
Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.
International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are in the European Union, information which you provide may be transferred to countries (including the The United States, Japan, and other countries) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology]
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.
Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email
to optout@mysticcharms.co.uk at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@mysticcharms.co.uk or by post to 27 Somerset Road, Wyton, Huntingdon, Cambridgeshire. PE28 2HG